Are Refurbished Phones Worth It?

For many people, a refurbished phone can be a great alternative to buying brand new. You can often get the same model and features for less, while extending the useful life of an existing device.

The key is knowing what you're buying. Testing, battery condition, cosmetic grading and warranty protection are all important when deciding whether a refurbished phone offers good value.

At Want a New Gadget, every refurbished phone is fully tested, has a minimum of 80% battery health, is clearly graded by cosmetic condition and includes a 12-month warranty.

Fully tested & functional
Minimum 80% battery health
Premium, Great & Fair cosmetic grades
12-month warranty included


New to refurbished devices? Start with our complete guide to refurbished phones to learn what refurbished means and how our phones are tested, graded and prepared for sale.

Why Choose a Refurbished Phone?

Can you save money buying a refurbished phone?

Yes. One of the main reasons to consider a refurbished phone is the potential saving compared with buying the same or a similar model brand new.

The amount you can save varies according to the model, age, storage capacity, cosmetic grade and current market price. Older flagship phones in particular can offer access to premium features without the original new-device price.

Are refurbished phones reliable?

A properly tested refurbished phone can provide a reliable alternative to buying new.

At Want a New Gadget, every refurbished phone is tested to ensure it is fully functional before sale. As with any electronic device, faults can occasionally occur, which is why our refurbished phones also include a 12-month warranty.

How good is the battery in a refurbished phone?

Battery condition varies because rechargeable batteries naturally lose capacity with age and use.

Every refurbished phone sold by Want a New Gadget has a minimum of 80% battery health when checked and prepared for sale. Individual phones may have higher battery health.

Read our Refurbished Phone Battery Health Guide for more information.

Will a refurbished phone look new?

It depends on the cosmetic grade you choose.

Our Premium phones are in exceptional cosmetic condition with little to no visible signs of previous use. Great phones may have light signs of use, while Fair phones can have more noticeable scratches, scuffs or marks.

Cosmetic condition does not affect our requirement that the phone is fully functional.

See our Refurbished Phone Grading Guide to compare the grades.

Do refurbished phones come with a warranty?

Yes. Refurbished phones purchased from Want a New Gadget include a 12-month warranty, subject to our warranty terms and exclusions.

Warranty protection is one of the factors worth considering when comparing a refurbished phone with a device bought privately.

See our Warranty Policy for full details.

Are refurbished phones better value than used phones?

That depends on the individual devices and prices being compared.

A privately sold used phone may sometimes have a lower purchase price, while a refurbished phone from a retailer can include additional benefits such as testing, clear cosmetic grading and warranty protection.

Our Refurbished vs Used Phones guide explains the differences in more detail.

When Does Buying Refurbished Make Sense?

A refurbished phone can be particularly worth considering if you want a higher-specification device without paying the price of the latest brand-new model.

For example, choosing a refurbished previous-generation flagship can give you features such as a high-quality display, premium cameras and powerful performance at a lower price than buying the newest equivalent.

Refurbished can also make sense if cosmetic perfection isn't important to you. Choosing a Great or Fair grade can provide additional savings while still getting a fully functional device.

However, refurbished isn't automatically the right choice for everyone. If having an unused device, the very latest model or a brand-new battery is particularly important to you, buying new may be preferable.

Questions to Consider Before Buying Refurbished

What are the disadvantages of buying a refurbished phone?

A refurbished phone has previously been owned, used or returned, so it may show signs of previous use depending on its cosmetic grade. Its battery may also have less capacity than a brand-new battery.

This is why it's important to check the seller's cosmetic grading, battery standard, testing process and warranty before buying.

How old are refurbished phones?

There is no single age for a refurbished phone. Devices can range from relatively recent models to phones that were originally released several years ago.

Check the individual model's release date, software support and specifications when deciding whether it still meets your needs.

Do refurbished phones have new batteries?

Not necessarily. A refurbished phone may retain its existing battery if it meets the required testing standard.

At Want a New Gadget, every refurbished phone must have a minimum of 80% battery health when checked and prepared for sale unless otherwise explicitly stated.

Is 80% battery health enough?

An 80% maximum capacity means the battery can hold approximately 80% of the charge it could when new. We use 80% as our minimum battery-health standard, rather than a target, so individual devices may have higher capacity.

How long a charge lasts in everyday use will also depend on the phone model, settings and how you use it.

How long will a refurbished phone last?

There is no fixed lifespan for a refurbished phone. How long it remains useful depends on factors including the model's age, battery condition, previous and future usage, physical care and ongoing software support.

A well-maintained refurbished phone can continue to provide useful service for years, but this varies between individual devices.

What should I look for when buying a refurbished phone?

Check whether the phone has been tested, how its cosmetic condition is graded, the minimum battery standard, what warranty is provided and the seller's returns policy.

You should also make sure the model, storage capacity and features are suitable for how you intend to use the phone.

Looking for a Refurbished Phone Built for Your Needs?

Browse refurbished phones from Apple, Samsung, Google and more. Compare models, storage options and cosmetic grades to find a phone that suits your budget and how long you plan to keep it.

Shop Refurbished Phones